OMG Shipping Protection

   Returns Ship Back To:

OMG SWIM

12480 NW 25th St | Suite 112
Miami, FL 33182

We understand that sometimes returns and exchanges can be a bit of a hassle, but we aim to make the process as smooth as possible for you. When returning swimwear items, we kindly ask that you ensure they meet the following requirements:

- Please return the items within 15 days of purchasing your order.
- Ensure the items are in their original packaging, unworn, free of make-up stains, and free of odor.
- Please make sure the items are accompanied by their receipt, with the panty liner and tag still attached.

For online orders, please note that returns must be sent to our online headquarters address, as they cannot be returned in-store.

If you're looking to exchange an item, we've outlined 4 easy steps to help you through the process:

1. Simply write down the size or style you wish to exchange for on the bottom part of your receipt.
2. Package the items back into their original package (if available) to save on shipping costs.
3. Take the package to any carrier of your choice and purchase a return label.
4. Ship the item(s) back to the provided address, and you're all set! We recommend using first-class shipping and adding tracking to your return. Please note that the cost of returning the item(s) to us is your responsibility.

When it comes to shipping fees, please keep in mind that customers are responsible for the fees to send the return(s) back to OMG SWIM, as well as for the return processing time, which usually takes 3-10 business days. However, if you need your return processed more quickly, please don't hesitate to contact our offices and we will do our best to assist you. Thank you for your understanding and cooperation!

For all purchases over $150, enjoy complimentary USPS Priority Mail shipping on national orders. Free shipping option will appear at checkout, no code necessary.

PLEASE BE ADVISED THERE ARE NO SHIPMENTS DURING WEEKENDS OR POST OFFICE HOLIDAYS; ANY ORDERS PLACED WITH EXPEDITED SHIPPING DURING THESE DAYS WILL BE MAILED THE NEXT BUSINESS DAY. 

Any orders placed after 4pm- will be shipped out the NEXT BUSINESS DAY.

(We Apologize for any inconvenience)

How long will my package take to arrive? 

All orders IN STOCK leave our facility within 1-4 business days. Please note, handling time is separate from the shipping time.

 This time frame might be longer depending on the amount of orders received. (Usually when we have a BIG SALE our shipment experiences delays due to the high volume of orders)

Once its been leaves our facility, you will receive a tracking number via e-mail automatically. Items that are on back order may take up to 6 weeks to ship out. If you need your items by a certain date, and want to confirm if product is in stock please contact our offices notifying us on your due date.

U.S.A Orders:

1. USPS First class mail (3-6 business days) (up to 16 oz; we will contact you for payment arrangements if your order exceeds the weight)

2. USPS Priority Mail (2-3 business days not guaranteed)

3. USPS Express mail (Guaranteed in 2 business days, 1 business day in most cases)

PLEASE KEEP IN MIND THAT DELIVERY ON A SPECIFIC DAY IS NOT GUARANTEED

International and Canadian Orders:

1. USPS First class mail (14-30 business days)

1. DHL Priority mail (4-10 business days)

2. DHL Express Mail (3-5 business days)

3. DHL Express is available for faster delivery for international orders, in most cases, it is less expensive than USPS.

* If your country requires customs duty & taxes. The buyer is responsible for these fees. Please be aware, all countries have different fees.

*All international packages may be processed through customs regulations which may cause a slight delay with processing times.

**Once a package has left our facilities, any possible delays in the delivery of your package are responsibility of the shipping company.

Size Guides

-Need help with your sizes?

Call our sizing specialists and they will be happy to assist you:

954-573-7863

Common Questions:

-How can I tell how the size of a particular item runs?

The bottom of each Item Description contains information on how each style runs, making it easy to find your perfect fit.

-Can I mix & match sizes?

Please note that we typically sell styles in sets, but in some cases, we may be able to swap sizes for you upon request. Don't hesitate to reach out and ask - we'll do our best to fulfill your wishes ;)

-If the item I chose doesn't fit, can I return it?

We are more than happy to accept your exchange and replace it with the size of your choice. Some restrictions may apply. Please see our return policy for detailed information.-

-How do sizes normally run at OMG Swim?

Our swimwear items typically fit true to size, although some may run slightly smaller. If you're unsure about which size to order, we recommend choosing the larger size, as the difference is only 2 inches. Feel free to give us a call if you have any questions about the style you're interested in.